Frequently Asked Questions

  • Order handling: 1–2 business days
  • Shipping time: 6–8 business days via UPS, USPS, or FedEx
  • Estimated delivery: 7–10 business days (tracked)
For full details, please see our Shipping Policy.

Shipping costs for U.S. orders are calculated automatically at checkout using real-time rates from UPS, USPS, and FedEx, and are shown before payment.

5142 Walnut Lane, Kunkletown, PA 18058

If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return Policy.

Yes, cancellations are accepted within 24 hours of placing your order. Contact our support team promptly to request cancellation.

We offer a simple, customer‑friendly return process. Full details are available in our Return Policy.

Once your return is received and approved, refunds are processed within up to 7 business days, depending on your payment provider. See our Return Policy for more.

You can reach us via our Contact Us Page or email us directly at support@aaiwholesale.com.

Currently, we ship only within the United States.

We operate exclusively online, which allows us to offer competitive prices and a wide product selection.

Yes, bulk orders are welcome. Please contact our support team for details and arrangements.

For exchanges (size, color, or product), please follow the instructions in our Return Policy.

You can track your shipment through our Order Tracking Page on our website.