Frequently Asked Questions

How long does delivery take?
  • Order handling: usually 1–2 business days
  • Shipping time: typically 6–8 business days
  • Overall delivery estimate: around 7–10 business days

For complete details, see our Shipping Policy.

Yes, we offer free shipping within the United States. Check our Shipping Policy for more information.

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If you receive a faulty or incorrect item, we’ll replace it at no cost. Please contact us within 30 days and follow our Return Policy.

Yes, cancellations are accepted within 24 hours of placing your order. Contact our support team promptly to request cancellation.

We offer a simple, customer‑friendly return process. Full details are available in our Return Policy.

Once your return is received and approved, refunds are processed within up to 7 business days, depending on your payment provider. See our Return Policy for more.

We offer a 30-day return window for eligible items. Full details can be found in our Return Policy.

You can reach us via our Contact Us Page or email us directly at support@aaiwholesale.com.

Currently, we ship only within the United States.

We operate exclusively online, which allows us to offer competitive prices and a wide product selection.

Yes, bulk orders are welcome. Please contact our support team for details and arrangements.

For exchanges (size, color, or product), please follow the instructions in our Return Policy.

You can track your shipment through our Order Tracking Page on our website.